Shipping Policy

Last updated: November 10, 2026

This policy covers orders shipped within the United States.

Shipping cost

Standard Shipping is free.

Processing and transit estimates

Orders are normally processed within 1–2 business days. After shipment, Standard Shipping normally takes 4–6 business days in transit. Weekends and U.S. federal holidays are not business days. These time frames are estimates, not guaranteed delivery dates.

Tracking

When tracking is available, we send it to the email address used for the order after shipment. Tracking events can take time to appear after the carrier receives the package.

Address changes

If an address is incorrect, contact Support@youtoplaying.com or (917) 259-8890 as soon as possible. We cannot guarantee an address change after an order has shipped.

Delays, loss, damage, and incorrect delivery

Carrier conditions, weather, and other events can delay delivery. If tracking stops updating, the package appears lost, the package arrives damaged, or the order is delivered incorrectly, contact us with the order number, delivery address, and any relevant photos. We will review the carrier information and explain the next step.

Contact

yotoplay
141 Washington Ave, Portland, ME 04101, United States
Support@youtoplaying.com
(917) 259-8890